Pan Pacific Melbourne

1st off, amazing 5 star hotel. first impressions mean everything and as soon as we approached the desk we were greeted by a lovely staff member. we initially mentioned we were wanting to make payment and get out check in sorted so we could attend later on and just pick keys up as we were having all day tattoo sittings. to our surprise we were offered a room then and there...it was 9am! check in wasn't until 3pm. this was amazing. it allowed us to get our belongings and prepare the day that was. upon returning to the room around 7pm after 8 hours of pain we were greeted with a bottle of wine, chocolates and personalised card wishing my wife a happy birthday. we found this to be extremely nice gesture. the fact they would have planned for it to be in our initial room and made the dash afterwards showed the level at which this hotel operates at. being in extreme levels of pain that entire weekend due to tattoo expo at exhibition centre the beds were amazing, the comfort of the room was perfect I would 100% recommend Pan Pacific for your next stay. they made everything easy, fun and a joy. 5 star hotel, 10 star experience. thank you

Outstanding Weekend Getaway in Southbank – Truly Memorable! We had an absolutely fantastic weekend break in Southbank, Melbourne. From the moment we arrived, the staff were incredibly friendly, warm, and helpful, making us feel welcome straight away. To our delight, our room was available well before the official check-in time, and we were even given a complimentary upgrade to a suite – such a thoughtful touch that really made our stay extra special. As if that wasn’t enough, we were surprised with a bottle of wine and a beautiful birthday card waiting in the room. It was such a perfect and personal touch that added so much joy to the weekend. The suite itself was spacious, stylish, and spotlessly clean – everything we could have hoped for and more. The service throughout was truly outstanding – attentive yet unobtrusive, and always with a smile. We genuinely loved our stay and can’t wait to return. Highly recommended for anyone looking for a relaxing and luxurious stay in Melbourne!

The location was great. The view from our room was awesome - looking out across the Yarra and at night, the city scape was magical. The bed was like a cloud, very comfortable. The black out blinds are a great addition for when we wanted to sleep in. The smorgasbord breakfast catered for all dietary requirements. Delicious and filling. Huge shower space with good water pressure. Staff were accommodating and friendly . Check out was quick and easy.

Seamless check in and Valete Parking. We were successful in getting a room upgrade and were able to celebrate our 1st Anniversary watching the NYE fireworks from our gorgeous City Skyline room. Price was really affordable for NYE. Thankyou for a wonderful stay :)

We absolutely loved our stay, from the amazing view (best in Melbourne) to the warm and friendly staff and the incredible club lounge. We thoroughly enjoyed our time there especially the canapes and incredible range of drinks and even a bartender serving cocktails. We enjoyed the comfy chairs, outdoor deck and gorgeous staff who just made our stay so memorable! Can't wait to come back!